Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical delivery timeframe for furniture orders?
Most in-stock items are delivered within 7 to 14 business days. For custom-made or handcrafted pieces, please allow 6 to 8 weeks for production and shipping.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for furniture?
We offer a 30-day return window for most items in their original condition. Please note that custom upholstery and final sale items are not eligible for return.
Are your wood products sustainably sourced?
Quality and ethics are at our core. All Ambleside Furniture pieces are crafted using FSC-certified timber and eco-friendly finishes to ensure longevity and environmental responsibility.
Do you provide fabric swatches for sofas and chairs?
Absolutely. You can order up to five complimentary fabric or leather swatches through our website to help you visualize the texture and color in your own space.
What kind of warranty do you offer on your products?
We provide a limited 5-year warranty on structural frames and a 1-year warranty on upholstery fabrics and cushioning against manufacturing defects.